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[av_heading tag=’h1′ padding=’0′ heading=’POTENCIAR EL ENGAGEMENT PARA MEJORAR EL NEGOCIO’ color=’custom-color-heading’ style=’blockquote modern-quote’ custom_font=’#ffffff’ size=’40’ subheading_active=” subheading_size=’15’ custom_class=” admin_preview_bg=” av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” margin=”][/av_heading]
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[av_heading heading=’Los empleados comprometidos mejoran la experiencia de los clientes para crear Customer Engagement. Los clientes comprometidos incrementan el gasto con la marca y atraen nuevos consumidores.’ tag=’h3′ style=’blockquote modern-quote’ size=’20’ subheading_active=” subheading_size=’12’ margin=” margin_sync=’true’ padding=’12’ color=’custom-color-heading’ custom_font=’#ffffff’ av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” av_uid=’av-ksztrtwf’ admin_preview_bg=”]
¿Has pensado cuánto podrían mejorar los resultados de un proceso o iniciativa sólo con estimular la participación y el compromiso?
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[/av_heading] [/av_two_third][av_one_third min_height=” vertical_alignment=’av-align-top’ space=” margin=’0px’ margin_sync=’true’ padding=’0px’ padding_sync=’true’ border=” border_color=” radius=’0px’ radius_sync=’true’ background_color=” src=” attachment=” attachment_size=” background_position=’top left’ background_repeat=’no-repeat’ animation=” mobile_display=’av-hide-on-mobile’] [/av_one_third][/av_section][av_section min_height=” min_height_px=’500px’ padding=’default’ shadow=’no-shadow’ bottom_border=’no-border-styling’ bottom_border_diagonal_color=’#333333′ bottom_border_diagonal_direction=” bottom_border_style=” id=” color=’main_color’ custom_bg=” src=” attachment=” attachment_size=” attach=’scroll’ position=’top left’ repeat=’no-repeat’ video=” video_ratio=’16:9′ overlay_opacity=’0.5′ overlay_color=” overlay_pattern=” overlay_custom_pattern=”] [av_hr class=’invisible’ height=’15’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-fat’ custom_width=’50px’ custom_border_color=’#000000′ custom_margin_top=’10px’ custom_margin_bottom=’30px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’] [av_one_fifth first min_height=” vertical_alignment=’av-align-top’ space=” margin=’0px’ margin_sync=’true’ padding=’0px’ padding_sync=’true’ border=” border_color=” radius=’0px’ radius_sync=’true’ background_color=” src=” attachment=” attachment_size=” background_position=’top left’ background_repeat=’no-repeat’ animation=” mobile_display=’av-hide-on-mobile’] [/av_one_fifth][av_three_fifth min_height=” vertical_alignment=” space=” custom_margin=” margin=’0px’ padding=’0px’ border=” border_color=” radius=’0px’ background_color=” src=” background_position=’top left’ background_repeat=’no-repeat’ animation=” mobile_display=”] [av_image src=’http://www.motivait.net/wp-content/uploads/2018/05/Soluciones-de-Engagement-01.jpg’ attachment=’8221′ attachment_size=’full’ align=’center’ styling=” hover=” link=” target=” caption=” font_size=” appearance=” overlay_opacity=’0.4′ overlay_color=’#000000′ overlay_text_color=’#ffffff’ animation=’no-animation’ admin_preview_bg=”][/av_image] [av_image src=’http://www.motivait.net/wp-content/uploads/2018/05/Soluciones-de-Engagement-02.jpg’ attachment=’8222′ attachment_size=’full’ align=’center’ styling=” hover=” link=” target=” caption=” font_size=” appearance=” overlay_opacity=’0.4′ overlay_color=’#000000′ overlay_text_color=’#ffffff’ animation=’no-animation’ admin_preview_bg=”][/av_image] [av_hr class=’invisible’ height=’30’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’0px’ custom_border_color=” custom_margin_top=’10px’ custom_margin_bottom=’10px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=”] [av_textblock size=’20’ font_color=” color=’#ffffff’ av-medium-font-size=” av-small-font-size=” av-mini-font-size=” admin_preview_bg=”]
El compromiso y fidelidad del cliente tiene una relación directa con el compromiso de los empleados.
[/av_textblock] [av_hr class=’invisible’ height=’70’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’0px’ custom_border_color=” custom_margin_top=’10px’ custom_margin_bottom=’10px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=”] [av_hr class=’custom’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-fat’ custom_width=’50px’ custom_border_color=’#5f7f98′ custom_margin_top=’10px’ custom_margin_bottom=’10px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=”] [av_heading heading=’¿En qué medida el compromiso de los empleados tiene un impacto directo en la satisfacción del cliente?’ tag=’h2′ style=’blockquote modern-quote modern-centered’ size=” subheading_active=” subheading_size=’12’ margin=” margin_sync=’true’ padding=’12’ color=” custom_font=’#ffffff’ av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” av_uid=’av-kszttv4o’ admin_preview_bg=”] ¿Has pensado cuánto podrían mejorar los resultados de un proceso o iniciativa sólo con estimular la participación y el compromiso?[/av_heading] [av_textblock size=’20’ font_color=” color=’#ffffff’ av-medium-font-size=” av-small-font-size=” av-mini-font-size=” admin_preview_bg=”]
El estudio realizado por Harvard Business Review sobre el impacto del EE en el rendimiento de las empresas, señala que el 71% de los encuestados consideran muy importante el compromiso de los empleados para lograr el éxito de la organización.2
[/av_textblock] [av_hr class=’custom’ height=’50’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’0px’ custom_border_color=” custom_margin_top=’10px’ custom_margin_bottom=’10px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’] [av_image src=’http://www.motivait.net/wp-content/uploads/2018/05/Soluciones-de-Engagement-03.jpg’ attachment=’8223′ attachment_size=’full’ align=’center’ styling=” hover=” link=” target=” caption=” font_size=” appearance=” overlay_opacity=’0.4′ overlay_color=’#000000′ overlay_text_color=’#ffffff’ animation=’no-animation’ admin_preview_bg=”][/av_image] [av_hr class=’custom’ height=’50’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’0px’ custom_border_color=” custom_margin_top=’10px’ custom_margin_bottom=’10px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=”] [av_image src=’http://www.motivait.net/wp-content/uploads/2018/05/Soluciones-de-Engagement-04-1.jpg’ attachment=’8261′ attachment_size=’full’ align=’center’ styling=” hover=” link=” target=” caption=” font_size=” appearance=” overlay_opacity=’0.4′ overlay_color=’#000000′ overlay_text_color=’#ffffff’ animation=’no-animation’ admin_preview_bg=”][/av_image] [av_hr class=’invisible’ height=’50’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’0px’ custom_border_color=” custom_margin_top=’10px’ custom_margin_bottom=’10px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=”] [av_hr class=’custom’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-fat’ custom_width=’50px’ custom_border_color=’#5f7f98′ custom_margin_top=’10px’ custom_margin_bottom=’10px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=”] [av_heading tag=’h2′ padding=’12’ heading=’¿Por qué mejorar la experiencia de cliente?4‘ color=” style=’blockquote modern-quote modern-centered’ custom_font=’#ffffff’ size=” subheading_active=” subheading_size=’12’ custom_class=” admin_preview_bg=” av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” margin=”] ¿Has pensado cuánto podrían mejorar los resultados de un proceso o iniciativa sólo con estimular la participación y el compromiso?[/av_heading] [av_hr class=’invisible’ height=’30’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’0px’ custom_border_color=” custom_margin_top=’10px’ custom_margin_bottom=’10px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=”] [av_image src=’http://www.motivait.net/wp-content/uploads/2018/05/Soluciones-de-Engagement-05.jpg’ attachment=’8225′ attachment_size=’full’ align=’center’ styling=” hover=” link=” target=” caption=” font_size=” appearance=” overlay_opacity=’0.4′ overlay_color=’#000000′ overlay_text_color=’#ffffff’ animation=’no-animation’ admin_preview_bg=”][/av_image] [av_textblock size=’20’ font_color=” color=’#ffffff’ av-medium-font-size=” av-small-font-size=” av-mini-font-size=” admin_preview_bg=”]
La experiencia de cliente propicia la participación, interactuación y el Engagement.
[/av_textblock] [av_hr class=’invisible’ height=’50’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’0px’ custom_border_color=” custom_margin_top=’10px’ custom_margin_bottom=’10px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=”] [av_image src=’http://www.motivait.net/wp-content/uploads/2018/05/Soluciones-de-Engagement-06.jpg’ attachment=’8226′ attachment_size=’full’ align=’center’ styling=” hover=” link=” target=” caption=” font_size=” appearance=” overlay_opacity=’0.4′ overlay_color=’#000000′ overlay_text_color=’#ffffff’ animation=’no-animation’ admin_preview_bg=”][/av_image] [av_hr class=’invisible’ height=’50’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’0px’ custom_border_color=” custom_margin_top=’10px’ custom_margin_bottom=’10px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=”] [av_textblock size=’20’ font_color=” color=’#ffffff’ av-medium-font-size=” av-small-font-size=” av-mini-font-size=” admin_preview_bg=”]Las soluciones de Customer Engagement generan fuertes vínculos sostenibles en el tiempo entre el cliente y la marca de manera que será ésta la primera en saltar a la memoria ante cualquier necesidad.
[/av_textblock] [av_image src=’http://www.motivait.net/wp-content/uploads/2018/05/Soluciones-de-Engagement-07.jpg’ attachment=’8227′ attachment_size=’full’ align=’center’ styling=” hover=” link=” target=” caption=” font_size=” appearance=” overlay_opacity=’0.4′ overlay_color=’#000000′ overlay_text_color=’#ffffff’ animation=’no-animation’ admin_preview_bg=”][/av_image] [av_hr class=’invisible’ height=’30’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’0px’ custom_border_color=” custom_margin_top=’10px’ custom_margin_bottom=’10px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=”] [av_button label=’Bajar infografía completa’ link=’manually,http://www.motivait.net/wp-content/uploads/2018/05/MOTIVAIT-Potenciar-el-Engagement-para-mejoral-el-negocio.jpg’ link_target=’_blank’ size=’large’ position=’center’ icon_select=’yes’ icon_hover=’aviaTBicon_hover’ icon=’ue82d’ font=’entypo-fontello’ color=’theme-color’ custom_bg=’#444444′ custom_font=’#ffffff’ admin_preview_bg=”] [av_hr class=’invisible’ height=’50’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’0px’ custom_border_color=” custom_margin_top=’10px’ custom_margin_bottom=’10px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=”] [av_textblock size=’13’ font_color=” color=’#ffffff’ av-medium-font-size=” av-small-font-size=” av-mini-font-size=” admin_preview_bg=”]Fuentes:
1 Gallup, The Engaged Workplace
2 The Impact of Employee Engagement on Performance
3 Optimizing Omni-Channel Experiences with Customer Feedback
4 32 Customer Experience Statistics You Need to Know for 2018
5 Customer Experience Impact Report
6 44 Facts Defining the Future of Customer Engagement
7 Gartner Says Organizations Are Changing Their Customer Experience Priorities
8 The Loyalty Report 2018 Bond Brand
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