16/11/2020
El consumidor actual ya no quiere guiarse por meros impulsos transaccionales; busca más, quiere experiencias, sentirse único. Por su parte, el retail no puede conformarse con […]
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05/11/2020
How to improve the online retail experience for long lasting customer engagement The world of retail may have never felt quite so volatile. Are we opening […]
25/06/2020
Human Crises Require Empathetic Responses Brands know that sustaining and reinforcing relationships with employees and customers becomes more important than ever during downturns, crises, or […]
11/06/2020
The role of technology in recapturing consumers When looking into the near future of the retail sector, little seems clear. Security measures have naturally taken precedence […]
16/03/2020
The Retail Apocalypse refers to a stream of brick-and-mortar retail store closures originally across North America. According to Coresight Research, US retailers reported over 9,000 store […]
04/12/2019
Brands today are constantly fighting for consumer attention and profitability in an era of constant change, connectivity and competitive challenge. And of course, customers today have […]
22/05/2018
As digital continues to become the norm, retailers with “traditional” card based, point collection loyalty schemes are feeling the push to evolve. In a world where […]
19/03/2018
Everyone seems to have a loyalty scheme these days, from local sandwich shops to global retailers. Just look in your wallet or your purse and count […]
14/09/2017
What, Who and Why? Coming to a cinema near you, 25th May 2018, the General Data Protection Regulation (GDPR) is the EU’s new addition to its […]