Loyalty in times of crisis
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24/07/2023
Published by Patricia Wiggett on 24/07/2023
Categories
  • Customer Engagement
  • Engagement

Loyalty in times of crisis

In a time where consumers seek support, brands have a unique opportunity to provide more than just points and discounts. Even during times of crisis, building […]
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05/11/2020
Published by Lara Jones on 05/11/2020
Categories
  • Customer

Loyalty to Last all Seasons

How to improve the online retail experience for long lasting customer engagement The world of retail may have never felt quite so volatile. Are we opening […]
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25/06/2020
Published by Lara Jones on 25/06/2020
Categories
  • Customer
  • Engagement

Recovering from Uncertainty & Reconnecting with Customers

Human Crises Require Empathetic Responses   Brands know that sustaining and reinforcing relationships with employees and customers becomes more important than ever during downturns, crises, or […]
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11/06/2020
Published by Cristina Hernández-Palacián on 11/06/2020
Categories
  • Customer
  • Engagement

Reactivating Retail Through Emotional Experiences

The role of technology in recapturing consumers When looking into the near future of the retail sector, little seems clear. Security measures have naturally taken precedence […]
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